Omniture completes acquisition of Visual Sciences

January 18th, 2008

It’s official; Omniture has completed the acquisition of Visual Sciences. The Visual Sciences stock has been removed from NASDAQ, www.visualsciences.com redirects to the Omniture website.

Here are some notable changes (taken from Jupiter Research):

Omniture Discover OnPremise will utilize the Visual Sciences Platform 5 technology and page tags from VS can populate SiteCatalyst data, which will appear in the integrated interface. Omniture will maintain its legacy Omniture Discover (hosted) segmentation solution.

Omniture’s Search Center now appears under the header of Site Search and Content, where they wasted no time in incorporating Visual Sciences’ Publish Web Content Management Solution.

The popular HBX Analytics solution will be rebranded as Omniture SiteCatalyst HBX. Although HBX should be placed on an endangered species list, because the product will likely be phased out. Omniture states that HBX, “will continue to be supported until the key features have been integrated into Omniture SiteCatalyst”. HBX has had a long ride, from Hitbox to WebSideStory’s HBX, to Visual Sciences’ HBX and now Omniture. It looks like it’s finally time to retire the jersey and move on.

WebTrends shows Marina del Rey in geographic reports

January 17th, 2008

Ever questioned why a lot of your traffic in your WebTrends reports comes from Marina del Rey? It’s because of new IP addresses not known by your Geotrends database.

 WebTrends Marina del Rey

The Geotrends database is fuelled by the IANA, the Internet Assigned Numbers Authority. Their role on the internet is to keep record of all IP Addresses, they maintain the register who ows which IP Addresses. Now not all IP Addresses have a owner, there still are some addresses available though they are running out of stock (hence the introduction of IPv6). All IP Addresses that do not have an owner yet, are hold by IANA. That means that if you lookup an IP Address from one of the Regional Internet Registries, you will see the address of IANA

Now here it comes… the IANA is located in Marina Del Rey: http://www.iana.org/contact.htm. This is why you see Marina Del Rey in your reports. A simple solution is to keep your GeoTrends database updated.

Tagging Google AdWords campaigns for analysis in WebTrends

November 19th, 2007

We get a lot of questions about WebTrends tagging instructions for Google AdWords campaigns or Search Engine Advertising campaigns in general. Most of you may know about the existance of the WT.srch=1 parameter but there is more to think about.

If you add the WT.srch=1 parameter a destination URL will look like: www.omtrends.com/?WT.srch=1 This Query Parameter only tells WebTrends that the visitor came from a Paid Search advertisement, nothing less and nothing more.

To determine which Paid Search program was used (ie. Google AdWords, MSN AdCenter, Yahoo Search Marketing), WebTrends will capture the Referral information also. So if this visitor came from an AdWords campaign, WebTrends will see a Referring URL like http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4EGLC_enNL238NL238&q=visual+workstation+hbx and translate this into “Google AdWords”, with help of the file keywords.ini:

[Google AdWords]
ID1=.google.com
KeywordIndicator1=q= 

As you can see WebTrends will capture the q= parameter to retrieve the keywords. These are the keywords the visitor used in Google.

So for instance, if I search for “visual workstation hbx”, I might see iMETRIX in one of the Google AdWords advertisements. WebTrends will pick up the Search Phrase “visual workstation hbx” and report this in the out-of-the-box report Most Recent Search Phrases (Paid). Alrighty! you think?

Not really :) WebTrends reports on the Search Phrase the visitor searched on, not the phrase you are advertising on. This means that you cannot match your WebTrends reports with your Google AdWords reports. Let’s say you are advertising Broad Match on the word “HBX” and the user searches at www.google.com on “visual workstation hbx”. Google AdWords will report a clickthrough on the word “HBX” while WebTrends reports “visual workstation hbx”. There is no way to match both reports and if you didn’t know about this – you should have had a lot of discussion with your Google AdWords Professional already.

So now we know that  your reports probably aren’t displaying the data you think they are displaying. Let’s fix it rightaway!

We are going to use a Visitor History parameter. WebTrends has 4 available for you; WT.seg_1, WT.seg_2, WT.seg_3 and WT.seg_4. These Visitor History are meant to be used for segmentation purposes but actually can be used for anything you would like to store. A great advantage of using a Visitor History parameter is that it will store the information in a database so that if a visitor visits your site on day 5 of the month through Google AdWords and converts 20 days later, WebTrends will be able to report on this. If you’d use a regular parameter, ie. kw=<keywords>, WebTrends will only be able to report on behavior of the specific visit that has this information.

Ok I assume you are not using the WT.seg_1 yet, so we will add it to your URL. The value will be the keyword that you are advertising on at Google AdWords, resulting in this Query Parameter to be used in your landing page URL: WT.seg_1={keyword:nil} Google AdWords will automatically replace {keyword:nil} with the keyword you were advertising on. In this example it will eventually look like: WT.seg_1=HBX. More information about Google AdWords Keyword Insertion can be found here.

Google AdWords keyword insertion

As you can see we also use the WT.mc_id campaign parameter. We add this to see which overall campaign performance in our campaign overview report. The gclid parameter is being added by Google AdWords because of the Google Analytics auto-tagging of AdWords destination URLs.

Eventually, when you would click on the Google AdWords adversitement, the destination URL will look like:Google AdWords Destination URL
http://www.imetrix.nl/producten/Visual_Sciences.stm?WT.srch=1&WT.mc_id=PRHB&WT.seg_1=hbx&gclid=CKemrfi56I8CFQuuQwod6hU4Dw

Omniture buys Visual Sciences

October 26th, 2007

Visual Sciences just released the press release announcing Omniture acquires Visual Sciences.

The combination of Omniture and Visual Sciences creates a company with substantial scale and resources to deliver industry leading products and services that address the rapidly expanding online business optimization market. The combined company will be able to accelerate investments, meet a wider set of customer needs through a richer solution set and have a significantly greater opportunity to grow into new markets.

Dave Verzijl is Visual Site Certified Analyst

October 26th, 2007

Visual Sciences Visual SiteHuray! Today I received an email from Helen from the Visual Sciences education department telling me I passed the Visual Site Certified Analyst exam. So as of now I’m Visual Site Certified Analyst :-)

The exam wasn’t a giveaway as I wrote in my other post so I’m delighted to hear that I gave the right answer on most of the questions. We’re still not able to work with the product from the office but I’m sure Ruud will arrange this asap.

Google AdWords Parked Domain Ads

October 12th, 2007

Do you remember the last time you made a typo when you wanted to visit your favorite site? You probably entered a site that was filled with advertisements and auto-installers of the Google Toolbar.

Google actually supports these irritating sites as they probably generate a lot of advertising Dollars for Google. There is no specific content found on the site so what’s your next step? Right, you either click one of the links or leave the site by typing the correct url. The term Google uses for these sites is “Parked domain sites“. The advertisements are called “Domain Ads“ and will also appear in your Google AdWords reports as “Domain Ads“. Two example sites:

htGoogle Domain Park site exampletp://wwwyourtube.com/
http://www.madonnashop.nl

Google Domain Park site example 

 Interestingly, when creating a Placement report in Google AdWords, the URL’s of these Domain Ads  are hidden. They simply show as “Domain Ads” in your report. I think Google does this as these Domain Ads or  are highly lucrative and they know advertisers will add negative sites to their campaign or even stop advertising on the Content Network when they notice their Dollars are being spent on these sites.

Google AdWords Domain Ads

In this screenshot you see that Domain Ads have a very high CTR.

As far as I know it’s not possible to create a site exclusion to exclude Domain Ads. Stop fooling us, Google!

Google Analytics application built in Adobe AIR

October 9th, 2007

This Google Analytics tool, built by Nicolas from Belgium, shows Google Reports in a handy desktop tool. It uses it’s own custom API to interact with Google and nearly implements all features of Analytics.

Google Analytics Reporting Suite 1

Google Analytics Reporting Suite 2

Nico currently works on the final release of the Reporting Suite, stay up to date by visiting his website and for more screenshots, which also has a cool Google Analytics widget available for download.

To install this Google Analytics Reporting Suite, follow these two steps:

Step 1: Install Adobe AIR
Step 2: Install Google Analytics Reporting suite

Visual Sciences, HBX, Certificate in Digital Marketing and Google AdWords

October 8th, 2007

HBX Analytics 

I have had some busy weeks lately. Last week Fulton Yancy from Visual Sciences visited our office for a HBX Analytics training. Fulton Yancey has previously worked for WebTrends and since we work with the WebTrends software extensively he has been able to give us a good understanding of the differences between HBX Analytics and WebTrends. It actually made me forgive the fact that HBX Analytics is an ASP based service instead of hosted-yourself.

Visual Sciences 

This week my colleague and I flew to London to have a Visual Sciences training for Visual Site at the EMEA Partner Certification days. This training was our first real handson experience with the software where we could actually work with it. Our first experience was at the partner day in Hoofddorp last May. We absolutely love the products, it is such an high level analytics tool you just have to have it when you see it. After the 3 days of Visual Sciences brainwashing :) After the training we did an examination which was quite demanding actually.

Google AdWords

Dave Verzijl - Google AdWords Qualified IndividualMy Qualified Google AdWords Professional certification is about to expire in November. That means that I will have to re-examinate soon. Actually since iMETRIX saw the light two weeks ago this couldn’t be a better moment to browse through all new features that have been added to Google AdWords over the past two years. Some things that come in mind are advertising on Google Maps, mobile ads, the AdWords editor software, Website Optimizer, Google Analytics etc. etc. I can imagine a lot of people who are not using Google AdWords every day will get lost somewhere and won’t be able to get all out of the system.

Certificate in Digital Marketing

In one of my previous posts I mentioned the digital marketing plan I had to make as my first assigment for the IDM Certificate in Digital Marketing certification. I have been working hard for it but managed to output a digital marketing plan on time and actually I was happy with the result. Last Friday I received my mark and I’m happy to tell that I passed this first assigment. YAY!!! :)

WebTrends Analytics 8.1a / Marketing Lab 2.0a released

September 18th, 2007

WebTrends just released an updated version of the recently released WebTrends Anaytics 8.1 / Marketing Lab 2.0. This updated version has been released under the names WebTrends Analytics 8.1a / Marketing Lab 2.0a.

It seems that this version includes only some little bugfixes and language additions/completions.

The new version can be downloaded from WebTrends FTP site.

Ad placement in the Google Content Network

September 3rd, 2007

Google recently added a nice new feature to the Google AdWords Reports section. You now are able to see which sites displayed your Content Network ads.

In the past it wasn’t easy to see where your ads were being displayed. But with this addition to the Reports section you exactly see which sites displayed your AdWords advertisements and what your results were for each site. This way you can easily remove sites from your campaign that eat your money and spend it elsewere.

AdWords Ad Placements in the Content Network